A few years ago I was conversing with someone older and wiser than I. We were discussing some issues with the technology industry in general when, in response to one of my comments, this senior executive said to me “actually, that’s a great point – it’s very insightful”.

Immediately I knew what she meant because as I was speaking the words I had this warm fuzzy feeling – a moment of enlightenment perhaps. In my quest to impress her, I’d ultimately had a deep and intuitive understanding of the issue. I was inside the issue and had clarity of all its facets.

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