October 14th, 2014

After first surfacing on the website Reddit, several screenshots were posted an anonymous source and have been found to contain about 400 Dropbox users’ usernames and passwords (these have been tested as being legitimate) with the source claiming that there are many million more to be released.

Dropbox has responded swiftly forcing a password reset on those 400 user accounts but as the compromised account list is unknown at this stage, it is our advice to change your password.



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October 18th, 2013


MICROSOFT has released Windows 8.1 and users can now download the upgraded operating system.


The update is free for those using Windows 8, released last year to help Microsoft navigate the transition from traditional personal computers to mobile devices such as tablets.


For those wishing to buy it afresh, Windows 8.1 in Australia costs $149.99, the Pro version $399.99 and the Windows 8 Pro Pack sells for $249.99.

Checkout this slideshow of new features,slideshow-whats-new-in-windows-81.aspx/1

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October 16th, 2013

Over the past couple of months we have noticed a sharp rise in two incredibly destructive types of viruses – the Encryption and Ransom viruses. The Encryption virus can change it’s code making it nearly undetectable to virus scanners while ransom viruses restrict access to a system, demanding that the user pay the hacker in order to continue using their system.

Both of these viruses have been detected in email attachments and have already caused some businesses and users a small fortune in repairs and removal fees. We strongly urge you to look closely at every email attachment and pay close attention to the name of the attachment and the sender. If you are unsure, delete the attachment immediately or contact us for help.

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July 18th, 2013

Hi All,

We have had many companies ring us to alert us to scam ATO emails doing the rounds.  These emails look the part and could be mistaken for ATO emails.  Do not fill them out.  The ATO will NOT communicate with you like this and in our experience, are not that willing to give us money back :)

If in doubt, ring our service desk on 1300 858 819 or



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March 14th, 2013

In what’s been a rapid month of growth, Evolve IT Australia is excited to welcome Matt Robertson to the team. Stepping into the newly created role of Service Desk Team Leader, Matt brings 8 years of IT experience with him to ensure all service desk activity is strategic and delivered with the best practice.

Always a few steps ahead, Matt brings to the team excellent problem solving skills and a fresh insight of core business and workflow operations which has proven to be second to none.

Aside from being an IT guru, Matt’s winning combination of fierce determination, charm and diplomacy sets him aside as a natural leader to the service desk team. Caring deeply about Evolve IT Australia’s clients and technical team, Matt brings his natural energy and enthusiasm to every account.

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February 19th, 2013

Last week bright and bubbly Jane Fricker joined the growing Evolve IT Australia service desk team. As Service Desk Coordinator, Jane runs a tight ship at Evolve by bringing her strong work ethic and positive outlook on life to make sure all clients experience Evolve IT’s fun and professional culture.

Aside from being our clients first point of contact, Jane works hard at creating a positive and caring work environment for Evolve technicians by making sure the work is appropriately scheduled, attended and communicated to all stakeholders.

Jane’s role is the backbone of Evolve’s success, ensuring the business operates to exceptional standards. Fresh out of university, Jane advocates the importance of personal and professional ethics which is something that Evolve IT is committed to through many initiatives.

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February 13th, 2013

Windows_Feb12_CMicrosoft is widely seen to be a software based company, achieving success through their Windows OS and Office suites. Over the past couple of years, the company has started to also focus on hardware and devices. It started with the XBox, and now Microsoft has a new tablet - the Surface Pro. The question being asked is, will the tech specs be enough to entice interest from small to medium businesses?

Here's a brief overview of the main technical specifications of the Windows Surface Pro that small to medium business owners most often ask about.

Physical size The physical size of the Pro is 10.81 x 6.81 inches. By comparison, the iPad is 9.50 x 7.31 inches. The thickness of the machine is just .53 inches, and it weighs 2 lbs. On size alone, this makes the Pro a highly portable device, though it is a bit too big to comfortably hold in one hand.

Processor, memory and battery The Pro has a third generation Intel i5 processor with 4GB of RAM which is more than enough to run nearly every program currently available for Windows. This means that you should be able to access and run all of your work based programs. The battery life on the other hand is around 4 to 5 hours, which falls fall short of other tablets, and even some laptops.

Storage space The Pro comes with two different storage options: 64GB and 128GB. On paper, this sounds like a solid amount of storage space. These numbers don't take into account the size of the OS however - which will take up 41GB. With the OS installed the 64GB version will have 23GB of free storage, while the 128GB version will have 83GB free.

While this is a bit of a let-down, the Pro does have a USB port which means you can attach an external hard-drive for extra space. Beyond that, there is also a MicroSD port which will allow you to extend storage space even further.

Display One of the main reasons users pick tablets is because of the display. The Pro doesn't disappoint, offering a 10.6-Inch HD display with 1920 x 1080 pixels. This means the display is a widescreen, and will likely be better sitting on a desk. From reviews that we've seen, the display quality rivals that of the iPads.

This high resolution also means that all of your windows programs will be sharp, and you will be able to view them just fine.

Software The Pro runs a full version of Windows 8, which means that any software that desktops and laptops can run, it can also run. This is the main feature that sets the Pro apart from other tablets. You don't have to buy mobile versions of your favorite software, just install it on the machine and away you go.

Cost The cost of the Pro starts at USD$899, this is for the 64GB model, without the Touch Pad cover. For businesses to get the most out of this tablet, you'll need to spring for the cover which costs another USD$119, putting the price up to USD$1,018.

This seemingly high price will have many small business owners cringing. The thing is, the Surface Pro is more of a laptop with a touch screen than it is a tablet. Looking at it another way: It's the most powerful tablet on the market, and gives many laptops and desktops a run for their money.

Should you run buy one? To be honest: If you're looking for an ultraportable device to replace an existing one and that can run all of your business software, then yes, you should consider the Surface Pro. But, if you're looking for a tablet to accompany an already inplace system, then it's better to look at something a bit cheaper.

If you are interested in learning more about the Surface Pro, please let us know, we'd be happy to sit down with you.

Published with permission from Source.

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January 16th, 2013

Imagine that you are working on an important report for your company. Things are going great and you've finished the report, attached it in an email and hit send. A few seconds later your Windows machine crashes and when it reboots you notice that your recycle bin has disappeared. This is followed by a slight panic attack, but don't worry this glitch can be fixed.

Here's how you can restore your recycle bin if it goes MIA.

Windows 8, 7 and Vista

  1. Right-click on any blank space on your desktop.
  2. Select Personalize.
  3. Choose Change Desktop Icons from the left side of the window. It's usually located just under Tasks.
  4. Click the box next to Recycle Bin.
  5. Click Apply.
The window that opens up also displays common desktop icons, and clicking the box beside these will put an icon on your desktop. You can also change an icon by selecting it from the box and clicking Change Icon. Pressing Restore Default will return the icons to their default picture.

Windows XP For Windows XP users, the manual process is a lot more intensive. To make it easier, Microsoft developed a Fixit tool, that when clicked on will restore the recycle bin. You can find the tool here. All you have to do is click the button with the mechanic holding a wrench, saying Fix It. An app will download and run, and you should soon see your recycle bin reappear.

While you may feel a little silly, deleting the tool that allows you to delete, mistakes are often easily made. What you need to know is how to fix them. If you would like to learn more Windows tips, please contact us.

Published with permission from Source.

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December 19th, 2012

To most computer users, the keyboard is for typing while the mouse is for navigating. While this works in the main part, you can also use the keyboard to increase efficiency. For busy users, keyboard shortcuts can really help you efficiently navigate numerous files, folders and apps of the modern OS. If you use Windows 8, there's some excellent keyboard shortcuts you may not be aware of.

Below are six of the more common Windows 8 specific keyboard shortcuts. Note: WIN is the Windows key (key with the windows logo).

  1. WIN: Pressing the windows key once will switch from the desktop to the last opened application. If you are looking at an application e.g., Office, and press the WIN key, you'll be taken to the desktop.
  2. WIN + C: Will bring up the Charms bar.
  3. WIN + I: Will bring up the Settings Charm. This will work from the desktop in some applications. In other applications this keystroke may not work, or may open something else.
  4. WIN + F: Pressing these keys will open the file search window. From there you can enter the name of the file/folder you are looking for. Note, this will only work from the desktop, and not in applications.
  5. WIN + E: Open your computer's main drive. This is commonly called My Computer but may be different depending on what your computer's drive has been labeled.
  6. WIN + Print Screen: Pressing these keys simultaneously will take and save a screenshot. You will notice the screen dims for a second, this is to confirm the picture has been taken and saved as an image file. By default the screenshot will be placed into the Pictures folder of the Library.
These are just six of the many keyboard shortcuts in Windows 8 that make the OS easier to use. If you would like to learn more about Windows 8 and how it can fit into your company give us a shout, we can help.
Published with permission from Source.

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December 14th, 2012

Evolve IT Australia would like to officially congratulate Carolyn Creswell from Carman’s Fine Foods on recently being announced as Telstra’s Australia Business Woman of the Year for 2012.

Further information can be found through the press release located here: Carmans – Australia Business Woman of the Year

Carolyn Creswell accepting her award

Carolyn Creswell was an 18-year-old first-year university student in Melbourne in 1992 when she bought half the muesli business which was renamed Carman’s Fine Foods. Two years later she became sole owner and managing director of the Cheltenham healthy food manufacturer which has grown into a multi-national brand offering 22 muesli, porridge and muesli bar products.

Ms Creswell employs about 130 staff and uses ingredients from Australian farmers and packaging suppliers to stock domestic and international retailers and airlines.

A mother of four young children who prides herself on the balance she maintains between her career and her family, Ms Creswell also won the Commonwealth Bank Business Owner Award at the 18th Telstra Australian Business Women’s Awards in Sydney tonight.

Evolve IT Australia is extremely pleased to be associated with Carolyn’s company Carman’s Fine Foods as their IT supplier.  Evolve IT provides Carman’s with all its growing IT infrastructure, helpdesk and ongoing support.


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