June 20th, 2012

My heading might appear to be a strange statement to make considering I run an IT company.  But I stand by it.  Let me explain:  Many small businesses I come across are initially hesitant to meet with me or my staff.  “But we already have an IT guy”, they declare.  And indeed they do;  It’s the owner’s son-in-law, or the guy from the computer shop across the road, or an employee’s brother who is studying IT at university, or the guy they called once from the yellow-pages.

In any case, they’re making the assumption that my company wants to become their “IT guy” when in fact that’s not our intention at all.  We aren’t the “IT guy”.  The IT guy is the guy they call when a computer breaks, or when email isn’t working, or when they want to know how to stop those damn pop-ups.   But I’m here to tell you that the IT Guy is a dying breed.

As technology becomes more and more ubiquitous and it penetrates deeper within core and critical systems and processes throughout small businesses, you don’t want to be relying on your IT guy.  He’s usually a whiz on computers, but he’s not necessarily full bottle when it comes to business consulting.

You see, the line between technology consulting and management consulting is becoming increasingly blurred.  Technology underpins and provides the tools for so many critical business functions that companies like mine employ business experts to provide true ongoing business solutions and services that fundamentally improve our customer’s businesses.   And small businesses really must engage in a long term partnership with a technology company that understands their business , first and foremost, if they truly want to maintain a competitive edge and be innovative.

If you don’t have a partnership with a technology company that understands business you’re likely to be left behind in the wake of your competitors.   IT companies are changing their business models to a more consultative partnering approach, and most are dropping the old fashioned adhoc break/fix type support altogether.  So if you rely on your IT guy there will inevitably be one day soon he’s not available to assist you when you need urgent support, and you might just find yourself up a familiar creek with-out a paddle because you don’t have a strong partnership with an IT company.  I believe the number of IT companies willing to answer your call to provide adhoc support will reduce as their business models shift to managed services with long term clients who look to them for business improvement, not just IT support.

So if you only have an IT Guy, do yourself a favour and make a committment to have a meeting with an IT company and be sure to talk to them with an open mind about how they can help you be a better business.

You want your PC fixed ‘cause it’s broken? – call the IT guy.  You want to make an ongoing and long term improvement to the way you do business?  – call your technology partner :)

December 8th, 2011

Flexibility and better connectivity are two of the major driving forces behind the new Windows Multipoint Server 2011, which sports new features including LAN / RDP support as well as support for thin clients, laptops, netbooks, and older workstations.

Cost efficiency and value are some of the major concerns many businesses especially small ones have these days. It is essential for small businesses to be able to minimize expenses while keeping productivity and quality up to standards.

Microsoft's Windows Server systems have always been designed with this concern in mind. And with the new version of Windows Multipoint Server, better and improved features are designed to enable businesses to be more flexible in the way they use Windows products while keeping costs to a minimum.

What's different this time around? For one, while we always recommend using the latest systems, Windows Multipoint Server 2011 accommodates older systems so if you still have some older workstations you haven't been able to upgrade just yet, you can still squeeze some more productivity from them until you can upgrade. Windows Multipoint Server 2011 also supports thin clients (computers that depend on a server for the majority of their calculations), laptops, and netbooks using the regular LAN network among other methods.

Another new feature of the new Multipoint Server is that it can be backed up by Windows Small Business Server Essentials, and it also provides better connectivity with Windows Small Business Server 2011 and Windows Home Server 2011. Through Windows Multipoint Server 2011, administrators can also view and interact with station desktops connected to it.

If you want to know more about the new Windows Multipoint Server, please give us a call and we'll be happy to sit down with you and discuss how it can improve the way you do business.

Published with permission from Source.