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March 1st, 2012

Are you having trouble keeping up with the ever-changing demands of technology? Maybe it's time to consider enlisting the services of a Managed Service Provider (MSP). MSPs help businesses of all sizes manage IT so that it not only supports current operations, but propels business into the future with greater efficiency and faster growth.

The nature of business has changed. Companies, no matter how small, can market products and services worldwide over the Internet. At the same time, customers can find products and services from your competitors in just a few clicks of the mouse. A Managed Service Provider (MSP) can help you maintain the technology that will give you the edge to compete and win.

Global business requirements

To compete effectively in a global market, your business needs:

  • Integrated internal and external business support systems.
  • Up-to-the-minute access to sales, order processing, and production information for fast decision making.
  • Flexible processes that can adapt dynamically to changes in the business climate.
  • A fast, reliable, and secure IP network.
Maintaining the networking infrastructure is often the biggest challenge for a small company. It's expensive to keep up with new technologies and devote IT resources to ongoing network management.

The value of a Managed Service Provider

A qualified Managed Service Provider (MSP) can bridge the gap to give you access to leading network technologies. MSPs provide management expertise without requiring high initial capital investment or ongoing costs associated with technology upkeep. A partnership with an MSP will:

  • Reduce costs, including traditional service fees, as well as hardware and IT operations costs.
  • Increase support levels and network availability without additional staff.
  • Keep IT costs stable and predictable.
  • Provide access to the latest technology and skill sets with limited risk.
Let's talk about how you can compete better globally and take your business to the next level without big capital investment.
Published with permission from TechAdvisory.org. Source.

May 24th, 2011

Many SMBs are unaware that hackers are finding online banking transactions to be profitable and easy targets for cyber-attacks because of several weaknesses in the security systems not only of both organizations, but also in the authentication protocols between them.

In a recent attack, cyber-thieves managed to get away with $63,000 after they exploited vulnerabilities in the online payroll system of a small business with its bank.

First, the crooks managed to infiltrate the company’s system through a piece of malware called the Zeus Trojan. This gave them access to the company’s data, including the password and username used in transacting with the company’s bank. The thieves then created several new ghost employees and created payroll accounts for them, which they sent to the bank and authenticated using the company controller’s username and password. And to cover their tracks, the hackers erased the confirmation emails regarding the transaction.

This incident highlights the need for better security systems in both the business and their bank as security experts cite online banking transactions as one of the favorite targets of cyber-criminals. Cyber-attacks such as this one exploit weaknesses in many existing systems that rely on very simple and automated authentication procedures to confirm transactions.

A direct threat to your business finances is not something to be taken lightly. You not only need to review your current online banking system, but also the current security protocols you have installed, since hackers and cyber-criminals are constantly updating Trojans and other malware to adapt to changing IT protection systems.

We encourage you to have us take a look at the systems you have in place to determine if you are at risk for attacks like these. Please do not hesitate to contact us and we will be happy to draw up custom security solutions that address your specific needs.

References:
Sold a Lemon in Internet Banking
Cybercrooks Drive Away With $63,000 from Car Dealership

Published with permission from TechAdvisory.org. Source.
Topic News
December 20th, 2010

broken smartphoneFor little extra expense, by providing protective cases for your employees’ Smartphones you not only protect a $200 to $300 Smartphone, you may also save your business from a loss of thousands of dollars worth of data if they’re damaged.

Many businesses all over the world issue Smartphones to their employees. While they can seem expensive for many small to medium-sized business owners, with the greater amount of work done at a faster pace, Smartphones are an ideal business solution.

However, since Smartphones are lightweight and portable they are carried around everywhere, making them very prone to accidental drops. Despite the advances in technology, some Smartphones are more prone to damage than others. Touchscreens are generally more susceptible to damage because they usually don’t have an extra layer of plastic on their screens. And when these devices are damaged, not only do you incur the cost of repair or replacement, you also risk losing valuable data that’s stored in them.

So, should you spend more to protect your employees’ Smartphones? Some people think it depends on your industry. According to Tim Doherty, research analyst for small to mid-sized business markets at research firm IDC, most blue-collar employees should be provided with protective cases for their Smartphones since their work environments are more likely to be physical in nature. Equipping these employees with cases like the OtterBox or rugged devices such as those being offered by Motorola is a good move.

Meanwhile, according to Doherty, white-collar employees using Smartphones only have “a moderate risk of drop or damage” because they usually put their devices inside their bags or pockets. Still, providing these employees with “a basic rubberized case makes a lot of sense,” adds Doherty. He also adds that providing cases lessens “the company’s liability to replace damaged devices.”

Some analysts think, however, that cases citing damaged Smartphones due to accidental drops have been exaggerated. Analyst and Partner Michael Gartenberg of Altimeter Group believes that cases can protect and personalize your Smartphone, but he does not agree that these cases are essential accessories.

Gartenberg claims that, “Most phones are rugged enough to handle the usual bumps and abrasions of everyday life and most screens are quite scratch resistant.” He adds that normal maintenance will ensure that most Smartphones work well. In addition, Gartenberg believes that if users are aware that their Smartphones have additional protection, they may tend to be less careful when using their devices.

Still, Tim Bajarin, President of Creative Strategies, a firm that provides industry analysis for the technology sector, believes that a Smartphone case “isn’t much of an investment . . . yet it can go a long way.”

As Bajarin says, we should treat these cases as insurance. With just a little extra expense, you not only protect a $200 to $300 Smartphone, you may also save your business from a loss of thousands of dollars worth of data stored in a single device.

Published with permission from TechAdvisory.org. Source.
Topic Articles
December 16th, 2010

discuss with IT consultantGone are the days when advanced IT solutions are meant for only large companies. With Managed Services, even small businesses can now afford to utilize the most innovative IT and experience the same functionality and security that big corporations enjoy.

Like a lot of small to medium-sized businesses these days, you perhaps have become greatly reliant on Information Technology (IT). You certainly want your own IT department to offer the functionality and security that huge organizations benefit from. But cost is most likely holding you backthe large amount of money needed to design, install and maintain such a setting is usually too expensive for smaller organizations.

Fortunately, today you can have both the best IT and the most cost-efficient solutionbecause in Managed Services, they are one and the same.

Managed Services is an IT model that provides IT management and security remotely. Utilizing the latest and most sophisticated technology, we can readily monitor and manage your network, determine possible issues, and solve them before they harm your business.

These are the 2 major advantages:

Superior IT With Managed Services, you can accomplish the functionality and security that previously was only available to large companies.

Inexpensive Price Enjoy better IT without costing a fortune. Because of economies of scale, Managed Services enables you to create an infrastructure that delivers essential IT services to staff and clients without having to build or maintain these services internally.

Contact us now to learn how our Managed Services can help improve your IT and save you money.

Published with permission from TechAdvisory.org. Source.
Topic Articles
December 10th, 2010

stack of hard-driveWhen a disaster strikes, man-made or otherwise, it’s impossible to continue business operation normally without implementing a disaster recovery plan. That’s why it’s very important to determine your crisis recovery strategies to prevent data loss, production interruption, and business failure.

Simply put, organizations that suffer data losses generally fail as a consequence.

In fact, that statement is based on study by the Department of Trade and Industry, which discovered that 70% of small businesses that experience a major data loss eventually go out of business within 18 months.

This statistics shows that a majority of small businesses have failed to protect themselves against a number of problems. According to Ontrack, data loss is due to the following:

  • Human error 44% of the time
  • System or hardware breakdown 32% of the time
  • Software malfunction 14% of the time
  • Computer virus 7% of the time
  • Site disaster 3% of the time

Data loss is very catastrophicbecause your data is critical to your business. To illustrate this, just imagine the outcome if you lost access to your IT systems, including:

  • Client databases
  • Supplier information
  • Financial reports and documentsfrom invoices to tax records
  • Product catalogs
  • Marketing materials
  • Emails and correspondences
  • Document templates
  • Employee records

Like insurance to your business assets, the same idea is applicable to your data. Regardless of its location, your data needs to be constantly protected from every potential danger.

The good news is that with a strong disaster recovery plan and an efficient backup solution, you can easily resume business in just minutes or a few hours in most instances.

With these crucial things in mind, it’s best to protect your data to secure your business. Ask us how today.

Published with permission from TechAdvisory.org. Source.
Topic Articles
December 9th, 2010

locations on mobile phone devicesConsidering the success of geolocation-enabled social network platforms such as Foursquare, putting yourself on the geolocation map might just be more than worth your while.

There’s a boom in geolocation platforms these days. Geolocation is a means through which people can track various locations through their mobile phone devices. Experts see a continued rise in the relevance and effects of geolocation, especially for small and medium-sized businesses who are looking for good but cost-effective ways to put themselves on the proverbial map.

“When you’ve expanded the ability to track geolocation data from the 200 to 1,000 large businesses that could previously afford it to 26 million small businesses, you’re bound to see a bunch of creative experiences built around that data,” says Yan-David Erlich, CEO of Morpho, a new geolocation firm.

The potential is vast, and there is little to lose. Especially considering the success of geolocation-enabled social network platforms such as Foursquare, putting yourself on the geolocation map might just be more than worth your while. Here are a few tips to get you started:

  • Be a direct part of the community.
    Create an account, participate, and make yourself (or at least someone to represent your online presence) regularly felt.
  • Customization is always key.
    Share something unique about your business don’t make your profile generic and ordinary. You have to stand out, so choose a particular trait of your business you are particularly proud of, or something that sets you apart from the rest. Make sure to utilize as many keywords possible but only within the bounds of practicality. And don’t forget links to your own website.
  • Know what the competition is up to.
    There’s nothing wrong with checking out what competitors are doing to establish themselves in the geolocation map. Who knows, you might even learn a thing or two, and then be able to apply improvements and adjustments to your own strategies.

Read the whole article at: http://technology.inc.com/telecom/articles/201007/geolocation.html?partner=newsletter_Technology

If you are looking at taking some concrete steps to establishing yourself and making your presence much more significant, please don’t hesitate to contact us and we’ll be happy to sit down and develop a customized geolocation strategy that works for you.

Published with permission from TechAdvisory.org. Source.
Topic Articles
December 6th, 2010

pocket vdo cameraA pocket video camera is a cost effective way to maximize profits for your business. You only have to invest around $150 to $200, a few hours of video, and you’re on your way to success.

Pocket Video Cameras are arguably one of the best gizmos out in the market today. Perhaps its appeal lies in being lightweight, portable, and affordable. They are almost as small as a regular cell phone, making it fit easily into one’s pocket.

People use pocket video cameras to record just about anything. But did you know that you can earn money with the help of these pocket video cameras? You’re probably thinking paparazzi. Well, that is a given. Paparazzi earn top dollar for controversial pictures of movie stars, politicians and royalty but that’s not what we’re talking about here.

Why Buy a Pocket Video Camera?

If you’re an entrepreneur with a startup business, you’re still probably asking, “Why should I put a video on my website?” Ask yourself this:  how many people have become rich and famous because of YouTube? Without batting an eyelash, you can probably think of at least one celebrity who was discovered this way. The same holds true for small businesses.

We live in the hi-tech age. Almost every activity involves the use of technology, and almost everyone uses the internet. It’s only logical that if you want to go into business and be successful, you should have maximum exposure and the best exposure that you can have is to make a video and take it online. Sure, you can have the best web designer create your website. But plain text and graphics can sometimes be boring, and nothing beats embedding a dynamic video in your site.

A Success Story

A great example of successfully using a pocket video camera for business is Aquatic Fitness Concepts, a Southern California-based company that fits its 16 foot by 8 foot swim spas into backyards. Potential customers could not figure out how the company could do such a task. According to Paul Roberts of West Coast Marketing, the company that handles marketing for Aquatic Fitness Concepts, “It’s surprisingly easy using a crane, but everyone is terrified of and fascinated by the process. So, John Trzcinka, the owner, has started using his Flip camera to film these crane installations. It’s quite something to see.”

Trzcinka posted the video on his company website and potential clients are reassured by the safety and ease of the installation process. This has brought on increased sales for the Aquatic Fitness Concepts.

How to Benefit from Using Video

Follow these tips for maximizing your use of your pocket video camera for your business:

  1. Establish yourself as an expert in your industry.
    Shoot a short video of yourself giving tips or a how-to tutorial to show how knowledgeable you are about your business. You’ll be surprised at how many people will try to make contact with you.
  2. Tell your story.
    Most people are interested in what goes on behind the scenes. Videos about how a product is made, how a service is done, or how a project progresses are particularly interesting to most audiences.
  3. Provide quick feedback to your clients.
    The pocket video camera is very useful in giving feedback, especially when you want to demonstrate a point to a client. For example, a business development consultant hired to develop a business on a particular site, shoots a video of the site to prove to the client the feasibility of the site.
  4. Create real-life testimonials.
    With your pocket video camera, you can easily take videos of your clients’ testimonials. Because of its small size, customers are less intimated to share their stories on camera.
  5. Use videos to enhance your press releases.
    Pyxl, a marketing firm in Knoxville, Tennessee mails Flip cameras to its clients whenever they have news to share about their companies. They shoot videos with the camera, return the cameras to Pyxl, and the marketing firm edits the videos and embeds them in online press releases and social media releases.

One of the most popular pocket video cameras in the market today is the Flip Ultra HD. Priced at $150 to $200, it’s a small investment compared to the revenue that maximum exposure for your business will generate.

Its 8 GB of internal memory allows the user to shoot about 2 hours of video. It has rechargeable batteries that you don’t have to remove from the camera when you’re charging. Just connect the camera to the USB port of your computer. You can also use 2 AA alkaline batteries as backups.

Fortunately, these days you don’t have to spend a lot of money to get publicity for your business. Just use your handy pocket video camera and you’re all set for success.

Published with permission from TechAdvisory.org. Source.
Topic Articles
October 21st, 2010

circuit boardMaximizing profit involves more than just high sales volume, it’s also making sure that your IT network is functioning perfectly. If you’re an entrepreneur self-managing your IT, think about how you can maximize profit if you no longer had to worry about your IT infrastructure.

These days businesses are increasingly dependent on IT, making it essential to have experts to handle the regular maintenance of your IT infrastructure. However, most small and medium businesses cannot afford to hire a qualified, full-time IT administrator. Managed Services is the best solution, since it allows you to concentrate on what you do best - managing the core competencies of your business.

When you choose Managed Services, all of your IT operations are handled by a highly qualified and knowledgeable provider who assumes ongoing responsibility for monitoring, troubleshooting, and managing selected IT systems and functions on your behalf. The Managed Services Provider is in charge of network equipment and applications located on your premises, as specified in the terms of a service-level agreement (SLA) established to meet your company’s specific business needs.

Why is Managed Services important for your business?

1. Managed Services is cost effective.
If you’re not an IT expert, you’ll need to hire consultants for basic IT maintenance - and this is usually too costly for small and medium-sized businesses. The downtime during breakdowns of computers or outages will cost your business more money in the long run than outsourcing costs.

2. It’s easier to predict how much you need to spend.
Managed Services offer a choice of service levels which may be priced on a per-month or per-device basis. This subscription model gives you more predictability in expenses as opposed to the as-needed time and billing models used by consultants.

3. Managed Services Providers take full responsibility, but business owners have full control.
Although Managed Services are outsourced, you do not surrender complete control of your IT infrastructure. You decide which aspects of your network the service provider will take care of and what you want to handle. You are also informed of everything that happens in the process and management of your systems.

4. Managed Services involves 24/7 IT support.
With Managed Services, you get support whenever you need it. You don’t have to wait in line for whatever system problems you need resolved.

5. Knowing your IT is in good hands gives you peace of mind.
Knowing that your IT system is in the hands of experts, you are assured that somebody is there to do proper maintenance of all your computer hardware and software. You can also be confident that if you encounter any problems with your IT, there are experts who will help you fix them immediately.

Published with permission from TechAdvisory.org. Source.
Topic Articles